Healthy Homes Pest Control LLC (“Healthy Homes Pest Control,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, by telephone, by email, and through text messaging communications.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, communicate with us, or otherwise interact with our business.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

Personal Information

Information you voluntarily provide, including:

• Name
• Address
• Email address
• Telephone number
• Mobile phone number
• Property or service location information
• Billing information
• Service history
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Referring website
• Pages visited
• Date and time of visits
• Website interaction data

We may use your information to:

• Provide pest control inspections, treatments, and related services
• Schedule appointments
• Confirm service visits
• Process payments
• Provide invoices, receipts, and account notices
• Respond to inquiries
• Provide customer support
• Improve our website and services
• Maintain internal business records
• Comply with legal obligations
• Communicate regarding your account, appointments, service updates, and business operations

By voluntarily providing your mobile telephone number and opting in to receive text messages, you consent to receive SMS or MMS messages from Healthy Homes Pest Control LLC.

These messages may include:

Examples include:

• Appointment confirmations
• Appointment reminders
• Technician arrival notifications
• Service schedule changes
• Billing reminders
• Payment confirmations
• Account notifications
• Follow-up service communications
• Safety notices
• Warranty or renewal reminders

Message frequency varies based on your account activity and service needs.

Message and data rates may apply.

You may opt out of text communications at any time by replying:

STOP

For assistance, reply:

HELP

Or contact us directly at:

(434) 466-3500
service@healthyhomespestcontrol.com

Consent to Text Messaging

Text message consent is not required as a condition of purchasing services.

Consent to receive text messages may be obtained through:

• Website contact forms
• Service request forms
• Paper agreements
• Electronic service agreements
• Telephone conversations
• Customer account enrollment

No Sharing of Mobile Information

Mobile opt-in data, text messaging consent, and mobile phone numbers collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information only with service providers necessary to deliver our messaging services, customer communications, or as required by law.

With your consent where required, we may send:

• Promotional emails
• Seasonal service reminders
• Special offers
• Educational pest prevention content

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website performance
• Analyze traffic
• Understand visitor behavior
• Measure advertising effectiveness
• Improve user experience

You may control cookie settings through your browser.

Examples of service providers may include:

• Google LLC
• Meta Platforms, Inc.

We do not sell personal information.

We may share information with trusted third parties including:

• Payment processors
• Scheduling software providers
• Customer relationship management providers
• Website hosting providers
• Email and messaging service providers
• Legal, accounting, or insurance professionals

These providers are authorized to use your information only as necessary to perform services on our behalf.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

We retain personal information as long as reasonably necessary to:

• Provide services
• Maintain warranties
• Meet tax and accounting requirements
• Resolve disputes
• Enforce agreements
• Comply with applicable laws

Depending on your state of residence, you may have rights regarding access to, correction of, deletion of, or limitation of certain personal information.

To make a privacy request, contact us using the information below.

Residents of Virginia may have rights under the Virginia Consumer Data Protection Act, where applicable.

If you have questions regarding this Privacy Policy or our communication practices, contact:

Healthy Homes Pest Control LLC
PO Box 104, Palmyra, VA 22963

(434) 466-3500
service@healthyhomespestcontrol.com
www.healthyhomespestcontrol.com